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  1. VoIP Billing / OSS / BSS
    1. Subscriber Plans
    2. The Subscriber Plan includes recurring / onetime Charges, metered usage charges, surcharges and taxes. Multiple subscriber plans with billing and payment terms can be managed.
      1. Real-time Tariff Management capabilities
        1. Time of day / Day of Week / Special days of the Year
        2. Destination based Billing
        3. User Group
        4. Flat Rate Billing : Monthly / Fortnightly / Any Period
        5. Pulse Customization
        6. Stepwise Reduction on every pulse / every time-period during the call
        7. Billing based on a hierarchy of subscribers: user, group, parent group, etc.
      2. Custom Charges: Setup Fee, Monthly Fee, DID Charges etc.
      3. Surcharges: Percentage or Flat Fee based
      4. Taxation: Percentage Rate / Flat Rate
    3. Prepaid Capability
      1. Prepaid Renewable
        1. Capability to handle Multiple active PINs
        2. Real-time activation of the service at the moment of PIN acknowledgement
        3. Least Cost PIN chosen based on destination for every call
        4. User based activation / deactivation of the PINs
        5. The Group owners can credit / debit amounts to / from sub-groups or users.
        6. Real-time rate plan switching (when PINs with different rate plans are available and if the Least Cost pin amount expires then the ongoing call will be charged based on the next available PINs rate plan)
        7. Recharge with or without rate plan change
        8. Top-Up, Recharge without changing the rate plan
      2. Prepaid Non-Renewable
        1. Non-mapped subscriber. Anonymous Users Possible.
      3. PIN Administration
        1. Batch Creation: Generation of PINS in multiple denominations
        2. Association of PIN Patterns with Billing Plans
        3. Configurable Service Period, Grace Period and PIN Life
      4. Active Call Monitoring & Snapping based on;
        1. Safe Amount Margin
        2. Percentage Margin
        3. Device inactivity
    4. Real Time Billing
      1. Real-time Billing and Balance Update
      2. Simultaneous calls with different Rate plans are allowed and balances are Updated by considering usage of all the calls
      3. When balance exhausts, only the call for which the permitted time expires is snapped, allowing other authorized calls to continue till the expiry of their permitted time.
      4. Balance amount is dynamically updated if any of the call gets terminated before the allowed permitted time.
      5. Real-time checking of Group account balance, and snapping all the calls if the Group does not have enough balance, applicable hierarchically for all the groups.
    5. Postpaid Capability
      1. Subscribers / Groups billing on periodic basis
      2. Periodic Invoice Generation
        1. Customize billing cycles
        2. Line items can be grouped based on charge types
        3. Summary of all charges during the billing period
        4. Support for custom invoice messages to the end user
        5. Invoices in PDF Format
        6. Emailing of Invoices to subscribers
      3. Call Snapping on the subscriber / Group reaching Credit Limit.
    6. Carrier Billing Provisioning
      1. Wholesale Tariff Management
      2. The Wholesale Tariff Management functionality allows system providers to maintain a single nomenclature of destination prefixes and names used in the platform. Real-time population / Modification of the Destinations nomenclature on tariff uploads are supported for billing and reporting consistency.
      3. Multiple Endpoint Support - Gateway / SoftSwitch
      4. Application of Billing plans to every endpoint of a Carrier
      5. Individual Credit Limits for every endpoint
      6. Source and destination carrier-based billing and reporting
      7. Summary report of all the endpoints of a carrier
    7. Subscriber Authentication System
      1. Multi-level user authentication
      2. Preservation of User Profile, service options & Rights along with Account Balances
      3. Every subscriber has two sets of identifications: User ID/ Password and Telephone Id / TPIN Number
      4. Subscriber Authentication on Softphones / IP Devices
      5. Domain based authentication and supports unlimited number of domains
      6. Subscriber specific enabling / disabling of originating calls from different CPE’s simultaneously
      7. IVR Access authorized on the basis of Numeric Identifications of the Subscriber
      8. Access to specific services based on currently subscribed and active services
    8. Subscriber Self-Provisioning Features:
      1. Complete & elaborate Call Logs
      2. Search & locate recent calls by number, time period and billing cycle.
      3. User Profile Updation: Name, Address, Password, Billing, Shipping and Payment information.
      4. Alteration and change of calling plans
      5. Addition of virtual numbers and additional lines.
      6. Viewing of past bills
    9. Administrator Provisioning Features:
      1. Subscribers: create, modify and delete profile
      2. Groups: create, modify & delete user profiles based on access control
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