NEXGE VoIP Billing Server consists of Rating, Prepaid / Postpaid Charging and Invoicing facilities for various services being offered by VoIP Service Providers apart from a centralized Subscriber Authentication and Provisioning System.
Rating Engine Capability
Standardized Interface – IPDR Format
- Asynchronous Communication through Java Messaging Service (JMS)
- Real-time rating & billing capabilities
- Flexible Billing Plans for based on;
- Time of day
- Destination
- Source-Destination Pair
- User Group
- Flat Rate Billing : Monthly / Fortnightly / Any Period
- Pulse Customization
- Stepwise Reduction on every pulse / every time-period during the call
- Custom Billing Plans depending on day-of-the-week or on special days.
- Billing based on a hierarchy of subscribers: user, group, parent group, etc.
Prepaid Calling Card Platform
- Prepaid Renewable
- Capability to handle Multiple active PINs
- Real-time activation of the service at the moment of PIN acknowledgement
- Least Cost PIN chosen based on destination for every call
- User based activation / deactivation of the PINs
- Prepaid Non-Renewable
- Non-mapped subscriber. Anonymous Users Possible.
- PIN Administration
- Generation of PINS in multiple denominations
- Association of PIN Patterns with Billing Plans
- Configurable Service Period, Grace Period and PIN Life
- Active Call Monitoring & Snapping based on;
- Safe Amount Margin
- Percentage Margin
- Device inactivity
Postpaid Charging Platform
- Subscribers / Groups billing on periodic basis
- Periodic Invoice Generation
- Payment Tracking System
- Call Snapping on the subscriber / Group reaching Credit Limit.
Carrier Billing Provisioning
- Multiple Endpoint Support - Gateway / Softswitch
- Application of Billing plans to every endpoint of a Carrier
- Individual Credit Limits for every endpoint.
- Source and destination carrier-based billing and reporting
- Summary report of all the endpoints of a carrier
Subscriber Authentication System
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Multi-level user authentication
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Preservation of User Profile, service options & Rights along with Account Balances.
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Every subscriber has two sets of identifications: User ID/ Password and Telephone Id / TPIN Number
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Ability to create users in multiple roles (Customer Support, Technical Support, MIS, Reseller, Administrator)
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Selective rights enabling/disabling for a specific user
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Customized Screens / Actions possible for different user groups.
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Subscriber Authentication on Softphones / IP Devices
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IVR Access authorized on the basis of Numeric Identifications of the Subscriber
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Access to specific services based on currently subscribed and active services
Subscriber Self-Provisioning Features:
- Complete & elaborate Call Logs
- Search & location recent calls by number, time period and billing cycle.
- User Profile Updation: Name, Address, Password, Billing, Shipping and Payment information.
- Alteration and change of calling plans
- Addition of virtual numbers and additional lines.
- Management of Features like IP Centrex, Voicemail, Audio Conferencing using appropriate filters.
- Viewing of past bills
Administrator Provisioning Features:
- Subscribers: create, modify and delete profile
- Groups: create, modify & delete user profiles based on access control
Reports & Log Generator
- Administrators / Subscribers can generate Call patterns and usage reports based on:
- User
- Group
- Destination
- Source
- Media Gateway/SoftSwitch (both source and destination)
- Message log files are generated for a specific period of monitoring
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