- Core Platform
- Optional Applications
- Roles & Privileges
- Role based Access Control
- System Administrators can Create & Assign Access Privileges to system users
- Ability to create users in multiple roles (Customer Support, Technical Support, MIS, Reseller, Administrator)
- Selective rights enabling / disabling for a specific user
- Reseller Partitioning / Private Labeled Agent Management
- Service Provider can create unlimited number of resellers who in turn can create unlimited number of sub resellers.
- Service Providers can create customized billing plans for charging resellers.
- Resellers can create their own billing plans (Prepaid & Postpaid).
- Resellers can provision their own set of subscribers and create a subscriber – service - billing plan matrix.
- Direct Inward Dial Facility
- DID facility allows the Service Providers to map PSTN numbers directly to IP Endpoints / SoftSwitches / Media Gateways.
- This enables the subscribers to have a virtual phone presence in choice of areas with call termination on an IP endpoint anywhere in the world.
- The Service Provider can buy these virtual numbers in wholesale and retail them to subscribers either in small bulks or individually. Services like Virtual Presence in a different country / city and toll free inbound access can be given out by using this facility.
- Unlimited number of DIDs can be mapped to a subscriber.
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Closed User Group (CUG) system allows formation of a group of subscribers who can internally communicate amongst themselves. They could use a 3-digit/4-digit dialing to address group members. There could be multiple other services which can be rolled out specifically for CUGs. For calling outside the CUG or for Inter-CUG calling, there is an escape Prefix that is configured with every CUG.